Frequently Asked Questions
Everything you need to know about your MyDesignation experience.
How long does it take for my order to be delivered?
Standard domestic shipping typically takes 5-7 business days. Express shipping options are available at checkout if you need your fashion fix sooner.
What is your return and exchange policy?
We offer a 15-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I determine the right size for me?
Every product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you own for the best fit comparison.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. All transactions are processed through a secure, encrypted payment gateway.
How should I care for my MyDesignation apparel?
To maintain the quality of the prints and fabric, we recommend machine washing inside out with cold water and hanging to dry. Avoid ironing directly on any printed designs.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.